Store Manager, Retail & Store Manager

Join to apply for the Store Manager role at Victra - Verizon Authorized Retailer
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Victra is the largest Verizon Authorized Retailer in the United States. As a Store Manager, you shape our guest experience. By coaching your team, you help them give their best to Every Guest, Every Time. Our Store Managers exceed both store and personal sales targets. With our paid training, we give you the tools to embrace and take ownership of your store.

You will develop your sales consultants and help them learn what it means to win  you thrive in a competitive atmosphere and enjoy leading a team, Victra is the place for you.

We believe in #Performance #Collaboration #Integrity #Innovation #Celebration.

Responsibilities

• Drive personal sales by following the EGET sales process.
• Lead your team by resolving customer issues and assisting with transactions.
• Take direction from the District Manager on day‑to‑day operations.
• Set and share daily, weekly, and monthly goals with sales teams.
• Provide training and mentoring to deliver outstanding customer experience, handle customer flow, store traffic, and resolve escalations in a timely manner.
• Identify selling skill gaps and implement development plans to help the team meet and exceed sales metrics and quota assignments.
• Run store operations – analyze staffing needs, report financial and sales data, manage cash, meet compliance, open trouble tickets with Facilities/Network/IT as needed to ensure store uptime and functionality.
• Monitor inventory by restocking shelves, maintaining device security, and managing store cleanliness.
• Lead store merchandising and planogram compliance in accordance with company expectations.
• Complete store opening and closing activities.
• Collectively responsible for attaining store targets daily, weekly, and monthly.

Here is what we can offer you in exchange for your world‑class work

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401(k) Match
• Tuition Reimbursement
• Fifty percent off Verizon Service
• Referral Bonus
• Frequent Contests
• Career Advancement Opportunities

Compensation

Base rate: $20.66 per hour with uncapped earning potential through commission.

What We Are Looking For

You thrive in a sales environment and inspire a team you can develop and motivate. You set high goals, know how to motivate others, are open to innovative ideas, relate well with diverse people, and ensure that team members can perform at their best. You know success is achieved when you and your team deliver the best experience and drive world‑class results.

You

Will Need To Have

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1–2 years of experience in customer service or a leadership role.
• Management experience in a commission‑based sales environment.
• Proven history of achieving challenging team and individual sales goals.
• Balanced multiple opposing priorities in a multifaceted environment.
• Set goals, evaluated performance, and developed a high‑performing team.
• Basic interview skills and enhanced staffing knowledge.
• High school diploma or GED.
• One or more years of customer service, preferably in a retail or sales environment.
• Willingness to work evenings, weekends, holidays, November–December, and/or during peak vacation periods.
• At least 18 years of age.
• Legally authorized to work in the United States.

Physical Requirements

• Ability to lift ten pounds.
• Ability to stand for extended periods of time.

Training Requirements

Employees must attend and complete a 2‑week New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer‑based training courses will be required throughout employment with Victra.

After You Apply

You will be required to take a pre‑hire assessment. It takes 10–12 minutes or less to complete. If you are selected to move forward, you will be prompted with next steps.

Equal Employment Opportunity

We’re proud to be an equal opportunity employer – we celebrate our qualified candidates’ and employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran or military status, or any other status or characteristic protected by federal, state, or local law. Different makes us better.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Telecommunications

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