Billing Fulfillment Administrator Insurance

Billing fulfillment and premium collection define this hybrid position with CLIC’s Billing Service Centre, requiring strong communication and critical thinking. Work two days in the office while serving stakeholders professionally.

As a Billing Fulfillment Administrator, you will respond to billing inquiries, process premium payments, and maintain account records. The position supports business partners through billing knowledge, reconciliations, correspondence, and timely transaction processing. Individual Life Insurance, accounting, finance, payroll, or banking experience applies.

• Manage incoming phone calls and email billing inquiries
• Process premium payments, NSF letters, returns, and transactions
• Correspond with stakeholders about billing and premium transactions
• Provide renewal quotes and policyholder correspondence
• Analyze billing reports and resolve errors

• Two years’ Individual Life Insurance or related experience
• Post-secondary Business Administration certificate or related education
• Strong communication and critical thinking skills
• Commitment to continuous improvement and client expectations
• English required;
  French and ACS are assets

Apply billing administration, premium payment processing, and reconciliation skills while supporting CLIC clients and business partners through responsive service.