Administrator, Shipping​/Receiving Whitby

Position: Administrator, Shipping/Receiving (Days) (Whitby)
Location: Whitby

Shipping/Receiving Clerk  The Shipping/Receiving Clerk provides administrative assistance and direct support to Team Leaders, and indirectly supports the Operations Team at the Retail Support Centre through commitment to accuracy, efficiency, and exceptional customer service.
Responsibilities   Complete and release all scheduled orders out of the EXE inventory program for selection
Prepare trailer maps for loaders and validate the loading process
Prepare and amalgamate load sheets
Create Bills of Lading electronically or manually
Respond to all Customer Service enquiries in a timely manner
Distribute incoming mail to appropriate customers within their delivery guidelines
Work closely with Dispatch Team and Logistics to ensure that all delivery documentation is available for on‑time deliveries
Answer and direct phone calls
Direct all drivers entering the building
Pull purchase orders and sort by vendor and appointment
Match and compare packing slips and Bills of Lading to purchase orders
Run receiving labels for purchase orders designated for receiving
Verify and adjust purchase orders in EXE
Close purchase orders once verification has been completed
Add, change, and delete purchase orders from existing appointments
Maintain positive relationships with drivers and staff
Maintain a clean and safe work environment as per company requirements
Work within team to identify opportunities for continuous improvement
Perform all other duties as assigned
Qualifications   Proficient use of Microsoft Office Suite
Strong oral and written communication skills
Ability to motivate others
Excellent time‑management skills
Ability to work under pressure and meet strict deadlines
Forklift certification or experience

Experience with Workforce Management Systems
A minimum of 2 to 3 years of experience in a similar role or in warehouse roles with increasing responsibility
Salary  The salary range for this position is $42,000 - $58,000.
Benefits   Competitive Benefits Package (health and dental coverage, life, short‑term and long‑term disability insurance)
Access to Virtual Health Care Platform and Employee and Family Assistance Program
Retirement and Savings Plan
10% in‑store discount at participating banners
Access to a wide range of other discount programs
Learning and Development Resources
Parental leave top‑up
Paid Vacation and Days‑off
Additional Information  Applicants will be required to provide documentation to prove their legal ability to work. Documentation will be assessed by the employer prior to commencement of work.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These tools do not make hiring decisions; decisions are made by our Hiring Teams.
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

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