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Job Description & How to Apply Below
Tracking Code: req
2246
Faculty/Department: Office of the Registrar
Number of Positions: 1
Appointment Type: Limited Term 19 Months
Hours of Work: 35 hours per week
Salary Range: Level 8
- Starting Salary, Step 1 $ 80,379
Posting Date: September 14, 2026
Closing Date: September 21, 2026(11:59 pm EST)
Job Summary:
Reporting to the Associate Registrar and Director, Records and scheduling, the Records Officer supports the strategic goals of the Registrar's Office from registration to graduation by ensuring the maintenance, confidentiality and integrity of student records. Key areas of responsibility for this position include course maintenance, grading, academic standing, withdrawals, student record changes, refunds, graduation and reporting. The Records Officer collaborates with and responds to inquiries from other staff in the Registrar's office as well as other staff across the university.
This position must maintain a high degree of accuracy when updating student records, while also adhering to consistently competing deadlines.
Responsibilities/accountabilities:
1. Start of Term Processing, End of Term Processing & Graduation:
Responsible for updating the yearly curriculum changes in the Banner course catalogue
Inactivates courses yearly on the course catalogue according to the Moribund course policy
Updates all restriction and prerequisite changes to course sections and adds news sections prior to each registration period
Assists with updating of fees and fees testing to ensure the accuracy of student fees prior to registration
Responds to student/staff issues regarding courses or fees during the registration period
Responsible for running the grading and academic standing processes at the end of each term
Distributes the INCL/EXCL reports to staff for updating prior to the running of academic standing
Manually loads and updates grades and standing where required
Ensures that missing, deferred and incomplete grades are updated each term
Runs the prerequisite reports to ensure that students who failed a class that is a prerequisite for a course they are registered in, are dropped from their courses
Runs the Dean's/President's list reports and updates Students with Accessibility (SAS) where required
Administers on-line Application to Graduate and ensures it is updated prior to each application period
Responsible for running and distributing degree audits to the Advisors for students who have applied to graduate from the summer, fall and winter terms.
Updates the degree audits where required and ensures that they are signed off by the faculties
Responsible for coding graduates in Banner and runs the process to update the honours standing
Ensures that required communications are sent to graduates
Prepares and proofs the reports required for the convocation program, the convocation cards and the photographer
Responsible for ensuring that the signatures on the parchments are correct each term and for requesting updated templates where the signature changes
Collaborates with the Records coordinator to run and proof the parchment report
Administers the digital degree process and ensures that students receive their degrees
2. Maintains Student Records:
Processes change forms including Program/Major/Concentration Changes, Program Withdrawals, Academic Misconducts, Course Substitutions, Grade Reappraisals, and Course Overload fees
Processes the decisions for Academic Standing Reviews through the Review of Academic standing workflow
Responsible for processing change of grades through the Change of Grade workflow
Problem solves issues from students, Insurance companies and Finance in regards to Health and Dental and Legal Protection fees. Checks and updates winter insurance fees as required
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