Hybrid Bilingual Customer Support Winnipeg

Join a respected financial services team as a Hybrid Bilingual Customer Support representative in Winnipeg. Leverage your English and French skills to enhance client experiences and support financial advisors.

Our client is looking for a detail-oriented Bilingual Customer Support professional to join their high-performing team in Winnipeg. This role requires managing client interactions with a commitment to exceptional service. You will handle inquiries, support account transactions, and resolve issues efficiently while working in a dynamic, hybrid environment.

Key Responsibilities:

• Assist Advisors with order processing and documentation

• Maintain communication with clients and provide regular updates

• Manage requests while upholding high service standards

• Resolve escalated client concerns with effective solutions

• Ensure compliance with processes and maintain accurate records

Requirements:

• 2+ years in client service within the financial sector

• Degree in Business or Finance preferred

• Fluent in English and French, both written and verbal

• Skilled in Microsoft Office tools

• Strong attention to detail and problem-solving capabilities

Make your mark as a bilingual customer support specialist, contributing to a supportive financial team while advancing your career in Winnipeg.
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