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Customer Service Representative; Guelph

Job in Oshawa, Ontario, L1E, Canada
Listing for: Todd O'Donnell Insurance Agency
Full Time position
Listed on 2026-06-22
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Salary/Wage Range or Industry Benchmark: 50000 CAD Yearly CAD 50000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Representative (Guelph)
Office/Service Manager
- Desjardins Agent Insurance Office
- Cambridge and/or Guelph
Overview  Are you a self-driven, energetic and passionate individual that is looking for a challenge? Interested in working on a Team that is in the Top 1%? We are looking for a high energy, self motivated individual to join our team.
A Desjardins Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - Desjardins Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Qualities / Is this YOU?  We are looking for an efficient, confident, organized and resourceful individual to help us manage the day to day noise in our office. We want someone who can learn quickly and take over the busy-ness of the office so that the agent and sales team can concentrate on sales.
You are patient and can assist customers on their worst days and you are also highly motivated to talk to other customers about their insurance needs and pivot to other lines of insurance.

Job Role   1st Ambassador of the office
General office organization
Deflector of calls to the agent and sales team
Training team on recent initiatives related to service/billing/claims
Claims follow up
Pivoting to other lines of business
Ordering of office & marketing supplies
Sale of insurance
Total Compensation & Other Fun Stuff   Salary (Sales Team)
Commission
Annual Retention Bonus
Monthly/Quarterly Team Promotions and Bonus will be available
3 weeks vacation
Health and Dental Benefits (after 3 months)
RRSP match program
Technology (laptop)
Flexibility
Potential for compensation over $50K
If interested, please include a cover letter letting us know why we want YOU!
Licensing  OTL & LLQP are required but are not need to interview. We will look after this for you. They are not easy exams though!
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

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