Bilingual Information Specialist

Position: Full-Time Bilingual Information Specialist
Become a Bilingual Information Specialist with ISB Global Services, where you'll connect with clients in both English and French. This full-time office position focuses on client support and service excellence.

In this crucial role within the Operations team, you will manage client relationships, resolve inquiries, and enhance account growth. The ideal candidate will be highly organized, detail-oriented, and able to thrive in a dynamic environment while accurately processing orders of background screening products.

Key Responsibilities:

• Efficiently process employment background screening orders

• Ensure accuracy of client reports and deliverables

• Maintain a high level of professionalism in client dealings

Requirements:

• Bilingual fluency in English and French (written and verbal)

• Completed high school or hold an associate’s degree

• Experience in client relations or customer service preferred

• Strong problem-solving and conflict resolution skills

• Proficiency in Microsoft Office and adaptability to new technologies

Utilize your bilingual skills to help enhance client satisfaction with ISB Global Services.
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