Strategic Customer Coordinator

Job Description Summary
Customer Coordinator (Call-Center)

Sunbelt’s Strategic Customer Coordinator is equipped for success so we can make it happen for our customers. The position is the centralized point of contact for strategic customers in the rental of construction/industrial equipment and store items. You provide exceptional, professional, and efficient service to satisfy customer needs and requests. This role exemplifies the Sunbelt Promise of reliability, availability, and ease to our customers.

Education / Experience That Prepares You For Success
Previous experience in a call center customer service role.

Equipment Rental or Construction Industry Experience Preferred
Wynne software experience preferred.

Knowledge / Skills / Abilities

Construction equipment knowledge

Customer service ethic and positive approach

Communication skills

Probing questions and understanding concerns

Safety Is Key to Our Culture
The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors as required. Reasonable accommodations may be made to comply with applicable laws.

Base Pay Range
23.35 - 32.09 per hour. Starting rate may vary by position offered, location, education, training, and/or experience.

Benefits

Health, Dental, Vision, Life Insurance

Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days

Leading wages

Tuition Reimbursement

RRSP Matching

Tool and Boot Allowance

Career development and advancement

Employee Assistance Program

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.

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