Service Writer Brandt Peterbilt

Position: Service Writer for Brandt Peterbilt
Location: Whitby

Take on the Service Writer role at Brandt Peterbilt in Whitby, focusing on accurate record-keeping and customer service support. This position is key in facilitating service operations.

We are looking for a dedicated Service Writer to assist our service manager with reporting and records maintenance. In this role, you will open work orders, respond to customer inquiries, and manage important service documentation. Your skills will directly support the success of our service department and client satisfaction.

Key Responsibilities:

• Address customer inquiries to enhance service quality

• Open and track work orders until invoiced

• Maintain the service library with current resources

• Keep Service Department files and records organized

• Update customer profiles based on service information

Requirements:

• Experience in a service department preferred

• Strong communication and organizational abilities

• Proficiency in managing records and documentation

• Experience with warranty claims is beneficial

• High attention to detail in all aspects of work

Use your skills as a Service Writer at Brandt Peterbilt to drive service excellence in Whitby.
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