Bilingual Customer Service Representative

Become part of Concentrix as a Bilingual Customer Service Representative in Oshawa, Canada! This on-site role requires fluency in French and English, focusing on delivering exceptional customer support.

In this dynamic opportunity, you will assist customers with inquiries, warranty services, and product recommendations. This role values your empathy and rapport-building skills, making you an integral part of a world-class team. Working with Concentrix means joining a Fortune 500 company recognized for its award-winning culture and career growth potential.

Key Responsibilities:

• Welcome customers and support their diverse product needs

• Respond to customer inquiries clearly and professionally

• Assist with vehicle warranty and recall queries

• Listen attentively and build rapport with members

• Deliver outstanding customer experiences effectively

Requirements:

• Fluency in French and English (written and spoken)

• 1 year of customer service experience preferred

• High School Diploma or equivalent required

• Proficient in fast-paced multitasking

• Eagerness to learn new technologies and applications

Elevate your career by providing exceptional bilingual service in a culture that champions growth and inclusion.
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