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Client Service Representative – General Practice
Job Description & How to Apply Below
Location: Port Perry
Client Service Representative – Vets Around the Corner – General Practice
Port Perry, ON | Full-Time | $19.00 – $25.00/hour (based on experience)
Anticipated
Start Date:
July 13, 2025
Who We Are
Vets Around the Corner is a privately owned, community-rooted veterinary clinic located in the heart of Port Perry. We’re more than a clinic — we’re a team that genuinely cares about the animals and people we serve. We are proud to serve as a designated First Responder Clinic for the Ontario Turtle Conservation Centre, work closely with local animal rescues, and operate a Community Veterinarian Program (VAC-CVP) that brings care directly to those who need it most.
Our leadership team is deeply committed to employee wellness, work‑life harmony, and building a workplace where people want to stay.
The Opportunity
We’re looking for a warm, organized, and client‑focused Client Service Representative to be the welcoming face of our general practice. You’ll play a vital role in creating a positive first impression for every client and patient who walks through our doors — and you’ll be part of a team doing meaningful work in this community every single day.
What You’ll Do
Greet clients and patients with professionalism and genuine warmth
Manage incoming calls, emails, and appointment scheduling with efficiency and care
Accurately document client and patient records using our practice management software
Handle client inquiries, concerns, and follow‑ups in a timely and compassionate manner
Process payments and maintain accurate transaction records
Collaborate with clinical staff to ensure smooth patient flow and client communication
Uphold and reflect our clinic’s values in every client interaction
What We’re Looking For
Minimum 1 year of experience in a customer service or reception role within a medical or healthcare setting — veterinary clinic experience is a strong asset
Confident and professional communicator, both verbally and in writing
Proficient with computers and able to learn clinic software quickly
Highly organized with strong attention to detail
Compassionate, calm under pressure, and a genuine team player
A passion for animals and community is a definite plus
What We Offer
$19.00 – $25.00/hour , commensurate with experience
Extended health and dental benefits
Paid time off and vacation
Employee discount on veterinary services in both general practice and emergency department
Free parking
Opportunities to work within VAC-ED , our emergency department
Involvement with VAC-CVP , our community veterinarian outreach program
A supportive, values‑driven team culture
Schedule
Full‑time | Monday to Friday, with occasional weekend availability as required
Job Type
Full‑Time
Work Location
In person — Port Perry, ON
Any offer of employment is conditional upon the successful completion of pre‑employment screening, which may include a criminal records check, credit check, reference checks, and any additional screening as deemed appropriate for the role. All screening is conducted in accordance with applicable privacy legislation and Ontario employment law.
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