Oshawa Bilingual Customer Service Representative

Position: Oshawa Bilingual Customer Service Representative Role
Launch your career at Concentrix as a Bilingual Customer Service Representative in Oshawa, Canada. This on-site role combines fluency in English and French with a passion for delivering superior customer experiences.

In this position, you will be key to assisting customers through various inquiries and helping with product recommendations. Concentrix fosters an inclusive environment, supporting your career and personal growth with extensive training and resources. Take the next step in your professional journey with a leader in customer service.

Key Responsibilities:

• Welcome customers and guide them through product offerings

• Address customer inquiries via multiple call types

• Assist with vehicle recalls and warranties effectively

• Build rapport with customers, demonstrating empathy

• Provide expert customer experiences consistently

Requirements:

• Must speak and write French and English fluently

• One year of related customer service experience preferred

• High School Diploma or equivalent necessary

• Strong multitasking abilities and computer skills required

• Enthusiasm for learning new technologies preferred

Transform your professional life with Concentrix in an enriching, diverse environment where your contribution truly matters.
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