Bilingual Sales Customer Service

Position: Bilingual Sales Customer Service Role at Concentrix
Join Concentrix in Oshawa, ON, as a Bilingual Sales Customer Service Representative, where you will enhance customer satisfaction through tailored support and tech solutions. Be a key player in delivering exceptional experiences.

This position seeks candidates fluent in both French and English, with a minimum of one year in customer service or soft sales roles. Your responsibilities will center on welcoming customers, addressing inquiries, and providing detailed assistance with vehicle warranties while tailor-making recommendations. This role emphasizes building meaningful relations and fostering positive customer interactions.

Key Responsibilities:

• Welcome customers to explore various brand products

• Handle diverse customer inquiries from North America

• Provide insights into vehicle warranties and services

• Demonstrate empathy and build rapport with customers

• Ensure outstanding customer service with enthusiasm

Requirements:

• Must be fluent in French and English (written and spoken)

• At least one year in customer service or retail experience

• High School Diploma or equivalent required

• Fast-paced multi-tasking and technical adaptability

• Proficiency in using Windows-based computer applications

Leverage your bilingual skills to deliver world-class customer service at Concentrix in Oshawa.
#J-18808-Ljbffr