Job Description & How to Apply Below
Transform customer experiences with Concentrix as a Bilingual Customer Service Representative in Oshawa, ON. Engage with customers, providing effective solutions for their inquiries and product needs.
This on-site role at Concentrix is perfect for individuals who are fluent in both English and French and have a passion for customer service. You will facilitate communication with North American customers, handle warranty queries, and build relationships while demonstrating empathy. Join a Fortune 500 company and become part of an award-winning culture.
Key Responsibilities:
• Welcome customers and explain product offerings
• Handle various call types professionally
• Assist customers with vehicle warranties and recalls
• Listen attentively and build rapport with members
• Deliver exceptional customer experiences with a smile
Requirements:
• Fluency in French and English
• 1 year of customer service experience preferred
• High School Diploma or equivalent
• Proficiency in multitasking in fast-paced environments
• Computer proficiency with Windows applications
Bring your bilingual skills and dedication to customer service to Concentrix in Oshawa.
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