Customer Service & Administrative Office Assistant

Location: Whitby

Customer Service & Administrative Office Assistant
Pay: $30.00 to $38.00 per hour

Schedule:

Part Time or Full Time

Location:

Remote

About the Role
We are currently seeking organized and dependable individuals for an entry level Customer Service & Administrative Support Assistant opportunity. This role is well suited to candidates who are comfortable communicating clearly, following written instructions, reviewing information carefully, and completing routine support tasks with accuracy and consistency.

This position combines customer service support, administrative assistance, data entry, online workflow coordination, and general office support. Training is provided for qualified applicants, and the role is structured to help candidates build experience while developing strong day to day work habits.

Applicants with experience in customer service, retail, reception, hospitality, front desk support, call centre support, office administration, data entry, or other service focused roles are encouraged to apply. The position is a good fit for individuals who are patient, organized, detail oriented, and able to handle customer or participant information professionally.

Key Responsibilities

Reviewing customer, participant, or project related information for accuracy and completeness

Supporting customer service and client feedback projects by organizing responses, comments, and submitted details

Reading written instructions carefully and completing assigned tasks according to provided guidelines

Entering information into online forms, templates, spreadsheets, or tracking sheets

Reviewing names, dates, contact details, submitted answers, and other information for accuracy

Helping organize feedback from surveys, service evaluations, product reviews, and client related projects

Providing structured feedback to support client projects and research assignments

Participating in guided client evaluations and completing form based assessments

Recording reactions, preferences, observations, and responses clearly and accurately

Researching company websites, checking business information online, and verifying whether details are current

Supporting routine office related processes through accurate and consistent task completion

Communicating clearly in writing when completing forms, notes, feedback, or project related responses

Requirements

Reliable computer or laptop

Stable internet connection

Ability to follow written instructions carefully

Comfort using email, web browsers, online forms, and basic web based tools

Strong attention to detail and ability to review work for accuracy

Clear written communication skills

Dependable and organized approach to recurring tasks

Ability to work independently and manage time effectively

Comfort reviewing customer, participant, or project information

Ability to handle routine customer service and administrative support tasks professionally

Preferred Skills

Previous customer service, retail, reception, hospitality, front desk, call centre, or office support experience

Basic computer navigation and familiarity with everyday online tools

Comfort using Google Search, email, online forms, templates, and spreadsheets

Good written communication and reading comprehension

Ability to read customer or participant information carefully and respond appropriately

Ability to stay organized while working through assigned tasks

Consistent follow through and dependable work habits

Willingness to learn new tools and processes with training provided

Interest in customer service, administrative support, data entry, research, feedback, or support based work

Compensation and Growth
This position offers competitive pay based on the role, schedule, and overall fit. It can also serve as a strong starting point for candidates who want to build experience in customer service support, administrative work, online task coordination, data entry, and general office support.

Candidates who perform well can be considered for additional responsibilities over time, depending on availability, project needs, accuracy, communication, and overall performance.

Schedule
Opportunities are available for both part time and full time hours. Scheduling details can vary depending on role fit, availability, and current project needs.

#J-18808-Ljbffr