Scheduling Coordinator CLAC

Position: 45016-Scheduling Coordinator CLAC FT
Job Overview  As a Scheduling Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.

LOCATION:

Oshawa, ON
JOB TYPE:
Full-Time Permanent
AVAILABILITY

REQUIRED:

Nights and Weekends

SHIFTS:

Night – 2:00pm-10:00pm
Why you’ll love working here   Celebration and Recognition programs
Part time and Full-time opportunities
Comprehensive health and dental benefit plans
Education allowance for employees and family
Employee Assistance Program
Employee perks and exclusive offers
What you’ll do   Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets
Build a care schedule for patients
Enter and update employee and patient data within computerized system
Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families
Document and appropriately report all staff and patient interactions
What you bring   One year administrative or office experience is an asset
Scheduling experience is an asset
Strong computer skills
Superior Customer service skills
Ability to effectively communicate both orally and written
Compassion and empathy when interacting with patients and their families
Eligibility / Compliance  A condition of employment with Para Med is that all new hires receive all required doses of a Covid 19 vaccine approved by Health Canada.
Benefits & Compensation  Compensation Details: $22.28 - $26.52
Employer Information   Para Med Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.
Para Med is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home.
Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support.
We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals.
Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before.
Mission / Vision / Values  Our Mission To provide people with the care they need, wherever they call home.
Our Vision Everyone in Canada has access to the care and support they need to live their best lives.
Our Values We embrace every person for the individual they are. We care for each person as we would our own family. We collaborate with others because we achieve more together. We are relentless in our efforts to improve. We respect the resources entrusted to us.
Equal Opportunity Statement  Para Med is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities. Para Med is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation.

If you require support during any stage of the process, email us at
Indigenous Acknowledgement  We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.
Recruitment Process & AI statement  Para Med may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.
Your recruiter can provide more details about our total rewards offerings during the hiring process.

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