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Senior SaaS Client Success Leader

Job in Oshawa, Ontario, L1G 0A1, Canada
Listing for: OpenText
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 100000 - 150000 CAD Yearly CAD 100000.00 150000.00 YEAR
Job Description & How to Apply Below

Open Text seeks a Principal Client Success Manager (SaaS) to oversee a portfolio of strategic enterprise clients, guiding onboarding, adoption, renewal and expansion to deliver measurable business outcomes.

In this cloud-first role, you’ll partner with sales, Professional Services, Support, Product Management and partners to engage executives, track health metrics, and drive value realization across the client lifecycle.

Waterloo office-based role with a strong collaborative culture.

This opportunity is for the Senior SaaS Client Success Leader role at Open Text.

We are looking to fill the Senior SaaS Client Success Leader position at Open Text in Southwestern Ontario, ON, Canada.

The Senior SaaS Client Success Leader role at Open Text is now open for applications in Southwestern Ontario, ON, Canada.

Join us at Open Text as our next Senior SaaS Client Success Leader in Southwestern Ontario, ON, Canada.

Position Requirements
10+ Years work experience
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