Personal Banking Associate
Job Description & How to Apply Below
Serve TD Canada Trust customers in Oshawa using banking advice, digital education, and relationship-building skills. This is a 37.5-hour branch role.
As a Personal Banking Associate Trainee, you will support customers with everyday banking needs and guide them toward appropriate solutions. The work includes service transactions, customer problem resolution, confidential matters, and referrals. You will also help frontline staff and complete business processes accurately.
Key Responsibilities:- Engage customers in advice needs and service transactions
- Guide customers toward appropriate contacts and banking solutions
- Educate customers about mobile, ATM, and online banking
- Support scheduled cash and non-cash transactions
- Complete documentation consistently with regulations and TD standards
- High School diploma or one year relevant experience
- Complete IFC or equivalent within 90 days
- Use Microsoft Office, branch software, and internet tools
- Understand banking solutions and processes
- Communicate courteously with customers and related teams
Build customer relationships in Oshawa through banking advice, digital guidance, accurate processes, and effective communication at TD.
Position Requirements
10+ Years
work experience
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