Patient Registration Clerk; CUPE

Overview

Who you are:
You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage. You are a patient and/or client centered individual who performs at an exemplary standard. You are a team player with excellent communication, critical thinking and prioritization skills.

The successful candidate must be available to work an 8‑hour shift during the week (7:30–15:30, 8:00–16:00 or 15:00–23:00) and 12‑hour shifts on the weekend (07:00–19:00). Please note schedules are subject to change based on operational needs.

Salary Grid UCC 08: $ - $ per hour

Full Time Temporary (Until Approx. October 2024)

The Patient Registration Clerk is a valuable member of the Patient Access team and has a significant impact on the efficient and effective operation of the registration function. As the successful candidate, you will be responsible for registering patients for all hospital visits, answering telephone inquiries, collecting demographic information from patients, completing patient insurance information and assisting with flow through the registration area.

• Previous patient registration department experience in a hospital setting required.
• Demonstrated strong knowledge and understanding in patient registration.
• Experience with Meditech preferred.
• Bed allocation experience preferred.
• Well‑developed keyboarding/computer skills with a minimum keyboarding speed of 45 wpm.

Demonstrated good attendance and performance records with the ability to maintain these same standards. Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital‑related policies, health and safety legislation and best practices and completing relevant mandatory education as required.

Strong customer service focus. Strong interpersonal skills with an ability to work well in both a team environment and independently. Excellent communication, facilitative and problem‑solving skills with attention to detail. Strong organizational skills with an ability to prioritize and manage multiple demands in a fast‑paced environment.