Data Analyst - EPESI; Enterprise Evaluation & Strategic Initiative

Position Overview

This role supports the multi‑site Durham Community Health Centre as a Data Analyst – EPESI, reporting to the Interim Director of EPESI. The analyst will deliver data‑driven insights, develop data collection processes, and support strategic initiatives across clinical and non‑clinical teams.

• Analyze and interpret data to support strategic decision‑making and knowledge development.
• Extract and integrate data from multiple systems into usable formats.
• Support clinical and non‑clinical teams with statistical analysis, benchmarking, and data visualization.
• Deliver routine and ad‑hoc reports in user‑friendly formats for internal and external stakeholders.
• Provide analytical expertise for strategic initiatives, business cases, quality improvement, and evaluation projects.
• Develop and refine performance indicators and metrics.
• Design and run queries and reports using JReports, SQL, and/or Cognos.
• Utilize business intelligence tools to create dashboards and scorecards.
• Implement creative reporting tools and visualizations to enhance data usability.
• Translate business requirements into technical specifications for database and reporting development.
• Consult with staff on data and reporting needs aligned with the Enterprise Quality and Performance Strategy.
• Promote data literacy by educating staff on interpreting and using data for decision‑making.
• Maintain technical documentation and reporting protocols.
• Identify opportunities to improve reporting efficiency and reduce manual processes.
• Support process standardization and tool development for continuous improvement.
• Ensure data quality and integrity through best practices and regular audits.
• Adhere to internal policies, including confidentiality protocols.

• Bachelor’s degree in Business Administration, Computer Science, or a related field (or equivalent experience).
• Advanced proficiency in Microsoft Excel and the MS Office suite.
• Certification in database management is an asset.
• Minimum 2 years of experience in database management and business data analysis.
• Experience with Telus PS Suite and other database systems.
• Ability to align data analysis with strategic goals.
• Proven ability to evaluate system needs and implement data solutions.
• Strong problem‑solving and analytical skills.
• Excellent written and verbal communication skills, including report writing.
• Strong interpersonal and customer service skills.
• High attention to detail and commitment to data accuracy.
• Experience working collaboratively in a community‑based, interdisciplinary team.
• Experience in adult education and delivering training is an asset.
• Experience in healthcare, community health centres, or the non‑profit sector is an asset.

Durham Community Health Centre is an equal‑opportunity employer. We welcome applicants of all backgrounds and are committed to creating an inclusive environment.