Help Desk Support Analyst at Tatham Engineering

Kickstart your IT career with Tatham Engineering as a Help Desk Support Analyst, focusing on end-user support and infrastructure management. This entry-level position is tailored for recent IT graduates.

Join a supportive team at Tatham Engineering, recognized as one of Canada’s top small and medium employers. This Help Desk Analyst role is available in Guelph, Barrie, or Orillia. You'll serve as the first contact for user support requests and engage in various IT tasks, enhancing your skills in a community-centered environment.

Key Responsibilities:

• Provide initial support for technical issues via multiple channels

• Configure and deploy new hardware for users

• Install software and assist with troubleshooting

• Manage accounts and reset passwords in Active Directory

• Keep IT support ticket documentation accurate

Requirements:

• IT-related educational background or equivalent experience

• 0-2 years of relevant technical support experience

• Understanding of Windows 10/11 and basic networking

• Strong troubleshooting and communication skills

• Willingness to learn in a dynamic environment

Enhance your IT knowledge while making a difference at Tatham Engineering.
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