Junior Help Desk Analyst Orillia

Launch your IT career at Tatham Engineering as a Junior Help Desk Analyst in Orillia. Provide essential technical support and grow in a collaborative environment.

Tatham Engineering is searching for a Junior Help Desk Analyst to join their IT team in either Guelph, Barrie, or Orillia. This entry-level role focuses on end-user support and IT infrastructure management, allowing you to learn from experienced professionals while addressing support requests across various channels. The position emphasizes practical experience and challenges to further enhance your skills.

Key Responsibilities:

• Serve as the first point of contact for user support

• Deploy, configure, and maintain hardware and software

• Manage user accounts in Microsoft Active Directory

• Provide detailed documentation for IT Support requests

• Troubleshoot connectivity and security issues

Requirements:

• Educational background in IT or technical support

• 0-2 years of relevant experience

• Knowledge of Microsoft 365 and basic networking concepts

• Strong troubleshooting abilities and communication skills

• Positive, proactive mindset with a willingness to learn

Start your career journey at Tatham Engineering, focused on technical support and user service.
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