Job Description & How to Apply Below
As part of Aviva’s Auto Claims team, you will play a key role in ensuring high standards of service and operational excellence. Your leadership will center around assessing capabilities, facilitating constructive feedback, and using data to enhance performance. Strong communication and a commitment to Aviva’s values are essential.
Key Responsibilities:
• Develop a culture of excellence among team members
• Provide timely feedback to enhance employee performance
• Analyze and improve customer journey through data insights
• Make data-informed decisions to remove performance barriers
• Ensure effective training and coaching mechanisms are in place
Requirements:
• Fully licensed in all Atlantic Provinces
• University degree or college diploma required
• At least 2 years of proven leadership experience
• Strong command of auto insurance principles
• Ability to motivate and inspire via data-driven insights
Shape the future of claims management at Aviva while nurturing talent and operational performance.
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