Maintenance Planner

Location: Whitby

THERMEA SPA VILLAGE WHITBY, Whitby, ON, CA

Full-time Maintenance Planner at Thermea Spa Village Whitby
Elsewhere is here. We have taken the spa experience and transformed it into a wellness village. Thermea Spa Village Whitby allows its guests to escape the hectic pace of modern life and reconnect with nature. Our spa village is the first of its kind, with state-of-the-art installations and at its core, buildings reminiscent of a distant past, when life was strongly connected with nature and steeped in traditions.

Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character—a peaceful hideaway for those who dream of being elsewhere.

We truly believe it takes a village. We invite you to be a part of ours.
We are seeking a passionate Planner in Whitby, Ontario to join our village.

Our mission is to “Give Life a Moment’s Rest”, offering our guests a chance to leave their troubles behind, rediscover their own well-being and connect with nature and each other.

Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermea Spa Village Whitby. We live by our Values- “It Takes a Village”, “Yee-Haw”, “No Trouble”, and Shhhpa!”. Always caring, enthusiastic, willing to help, conscientious, discrete—and most of all, respectful. We deeply care about and for everyone—guests and fellow artisans alike.

What we need
Reporting to the Manager of Technical Services, the Planner acts as the central coordination point between Technical Services, Operations, Procurement, Project Teams, and other stakeholders to ensure work is properly prioritized, communicated, resourced, and executed with minimal operational disruption. A technical role, they are responsible for the detailed preparation of all information and resources required to execute maintenance work before it is handed to the Scheduler for scheduling.

The Planner will plan for future Work Orders based on requests and work in accordance with required completion dates and operational priorities, focusing on future weeks rather than the current weeks activities. The main responsibility of the Planner will be to provide technicians performing the work with all technical information, necessary spare parts, an estimate of required time, and a list of special tools needed to complete tasks described in the Work Order.

Key Objectives:

Planning maintenance interventions based on operational priorities, on a weekly cadence

Minimize operational disruption through proactive planning and stakeholder coordination

Balance maintenance, project, and operational priorities

Support task scheduling to optimize resources utilization

Anticipate and resolve planning conflicts before they affect operational performance

Ensure availability of required parts and equipment

Reduce unplanned downtime and improve asset reliability

Produce performance reports and tracking indicators

Contribute to continuous improvement of maintenance processes

Demonstrate the departments Standard of Attitude in all aspects of planning and coordination

What you’ll do
Plan the work:

Identify and ensure availability of human resources, equipment, materials, special tools, procedures and instructions required to perform the work according to standards

Analysis of the workload to classify Work Orders to be planned according to execution priority, based on equipment criticality and task priority

Raise and resolve issues related to priority, scope of work, or completion dates jointly with Specialists or the Maintenance Supervisor

Estimate and obtain costs for materials, labor, contractors, and equipment rental required for Work Order execution/Involve…