Supervisor, Operations – Parks

Location: Whitby

Our team is highly skilled, passionate about our community, and we care. Let’s grow together.
What You Will Get To Do  The successful candidate will have a positive impact on our corporate culture by demonstrating the Town’s CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, external contacts and elected officials.
By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community.
Reporting to the Senior Manager, Operations – Parks, the Supervisor, Operations - Parks is responsible for overseeing the daily operation and supervision of the Parks division including:
Supervising, planning and delivering the day-to-day operation;
Providing input to the development of long-term resource needs and strategic plans;
Providing strong leadership, advice and guidance to staff
Maintaining a visible and active presence in the field to observe work practices, reinforce safety and service expectations, coach employees, and ensure consistent accountability for operational results;
Providing dedicated oversight by establishing clear expectations, monitoring performance and productivity, addressing issues promptly, and leading continuous operational improvements.
Recruitment, training, personnel development and labour relations;
Supervision, scheduling and oversight of work performed by staff and contractors;
Preparation of reports and correspondence in response to operational issues;
Ensure that the required staff, equipment and materials are available;
Preparation, evaluation and administration of various tenders/quotations;
Ensure compliance, including training and documentation, with technical regulations and legislation, including but not limited to the Occupational Health & Safety and the Highway Traffic Act.;
Developing, implementing and training of new and existing Standard Operating Procedures (SOPs), and ensuring compliance and documentation as applicable, adhering to the Occupational Health and Safety Act;
Assisting the Manager with the preparation and monitoring of the capital and operating budgets;
Effectively respond to general requests, concerns and complaints from residents, the public, user groups, senior staff, and other departments; and,
Participation in on-call responsibilities and responding to after-hours emergencies, storm events and winter operations
Other duties as may be assigned.

Who You Are  Our Operational Services team is seeking a strong leader who can motivate, guide and hold staff accountable for results. You lead and supervise effectively in a complex, unionized environment and collaborate to resolve competing priorities while considering diverse perspectives.
You combine practical knowledge and experience with strong communication and interpersonal skills to support staff and stakeholders. You exercise tact, diplomacy and sound judgment when working with diverse partners and addressing sensitive matters.
You solve problems creatively by gathering and assessing relevant information. A skilled negotiator, you support your team, strengthen communication, ease tensions and resolve issues while adapting effectively to uncertainty and changing priorities.
What You Bring To Our Team  As the successful applicant, you will possess:
A diploma or degree in a parks-related discipline;
At least five years of experience in parks maintenance or operations, including three years of supervisory experience and exposure to municipal winter operations;
Strong management, leadership, interpersonal and team-building skills, preferably gained in a unionized…