Community Services Program Coordinator

Location: Whitby

Who We Are  For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement  The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description  Position Purpose summary:
The Community Services Program Coordinator provides leadership and oversight into a broad range of relevant, holistic, programming and special events developed to meet the needs of the individuals and families served through the Whitby Community Church and Community Services. The work of this position supports the organizational desire to move from transactional distribution services toward relational and transformational ministry. Working collaboratively with the leadership of TSA Whitby Community Church, they will focus on identifying and creating programs where a spiritual focus can be applied, and The Salvation Army mission and vision can truly be fulfilled.
Accountabilities  Programs  In collaboration with the Corps Officers, research, plan, develop, prepare and deliver creative and innovative programming designed to address community needs. All programming is to be relationally focused, support transformational change, and support the social, emotional, and spiritual needs of participants. (i.e. Red Cap, Anger Management, ESL (Love New Canadians), Alpha, Life Skills classes, outreach events, etc.) Conduct interviews and client assessments in accordance with The Salvation Army’s policies, procedures, and best practices.

Create a safe and welcoming space for clients and their families where they can explore their practical, social, emotional and spiritual needs. Through conversation and prayer, share the hope and love of Jesus in a manner that supports and respects the faith journey of our clients and their families. Ensure a spiritual dynamic, and focus, in all programming, including facilitated access for clients to pastoral services, the Pathway of Hope, and other church-based programs.

Work with other CS staff to maintain, promote and improve the profile of TSA Whitby Community Church and CS programs within the community; actively promote TSA Whitby Community Church and CS programs to clients. Network with referral agencies and/or other community sources as required. Refer clients to other community resources where appropriate. Assist with food bank operations, ensuring client interviews are fulfilled in a timely and supportive fashion, and immediate needs are met.
Seasonal / Special Programs  In consultation with the Corps Officers, organize, plan, and assist in the delivery of special programs such as Christmas Assistance, summer camps and other Community Services programs as required. Volunteers Orient, support, assist, and train CS program volunteers. Demonstrate work methods and ensure that they work together to achieve the purpose of the organization and enhance the ministries of The Salvation Army.

Work with the Volunteer Coordinator to ensure divisional/territorial standards are followed by all volunteers. Submit monthly volunteer stats to the Volunteer Coordinator. Assist the Volunteer Coordinator in an…