Patient Care Manager, Med​/Surg

VALUES AND COMMITMENT

At Northumberland Hills Hospital (NHH), our shared purpose is People First, and our core values of Integrity
, Quality
, Respect
, Compassion and Teamwork are at the centre of who we are and what we do. We remain committed to sustaining an experienced workforce that reflects Northumberland Hills Hospital’s dedication to recognising everyone’s contributions and respecting everyone’s dignity, unique experience, and potential.

EQUITY AND ACCESSIBILITY STATEMENT

Northumberland Hills Hospital remains respectful of all protected rights, in line with the grounds laid out by the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). As such, we welcome applications from all qualified applicants and interests from racialized persons/persons of colour, Indigenous People of North America, women, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

LOCATION AND ABOUT NHH

ROLE OVERVIEW

Reporting to the Director of Clinical Services, in collaboration with the Department Medical Chief, the Patient Care Manager provides the vision, strategic direction, leadership, and operational management for the Medical Surgical Unit in alignment with the Hospital’s mission, vision, values, and strategic direction.

The Patient Care Manager provides visible leadership and demonstrates responsibility, accountability, and commitment to the development of a work environment that exemplifies interprofessional and ethical practice; professional autonomous decision making; integrative thinking; appreciative inquiry; a shared governance philosophy; and recognition through the support of professional development and continuing education opportunities for the program.

The Patient Care Manager accomplishes this by developing, implementing, and evaluating efficient, effective, and evidence-informed practices including unit and patient care processes, interprofessional collaboration, ethical practices, and continuing staff development opportunities with the goal of creating a safe patient care and workplace environment.

The successful candidate will have demonstrated understanding of organizational change management, operational improvement, performance management, culture, and the ability to support the sustainability of process improvements in the Medical Surgical Unit.

As an integral part of this role, the Patient Care Manager works collaboratively with all members of the health care team and all programs, departments, and services throughout NHH to support efficient and effective patient access and flow allowing all patient care programs to accomplish NHH’s shared purpose of People First.

QUALIFICATIONS/REQUIREMENTS