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Job Description & How to Apply Below
Location: Whitby
Who We Are – At Talize Fashion and lifestyle Meets Purpose!
At Talize, we’re more than a workplace, we’re a movement for sustainable living. Every day, you help communities shop with purpose, combining fashion and environmental impact. We believe opportunity is always in style. Whether you're on the floor or behind the scenes, you’ll grow, thrive, and make a difference for your future and the planet. Our culture is fast‑paced, fun, and people‑first.
We celebrate diversity, creativity, and collaboration, where every voice matters and every win counts.
Who You Are
You’re a motivator, strategist, and problem‑solver all rolled into one. You are a passionate influencer with strong communication skills, who is open to giving and receiving feedback. With a talent for inspiring teams and driving results, you’re eager to leave your mark on every store you lead. At Talize, you’ll thrive as a leader who blends business savvy with a people‑first mindset.
You are customer‑centric with an ability to act as a mentor amongst your peers. Of course, you also deliver consistent results by aligning yourself with Talize’s values.
The Role – Own It. Lead It. Crush It.
We are seeking a Retail Floor Supervisor who will support daily store operations and help deliver an exceptional customer experience. This role oversees merchandising standards, register accuracy, and floor coverage while contributing to hiring, training, and developing team members. The Supervisor helps drive smooth operations, loss prevention, and employee engagement to ensure the store meets its goals and upholds Talize’s commitment to sustainable fashion and excellent service.
Availability Requirements
This role requires open availability, including weekends, holidays, and closing shifts.
Salary
$45,760/annually
What You’ll Be Doing – Everyday is Game Day
Operational Duties
Lead daily floor operations, including walkthroughs, task delegation, and merchandising standards.
Oversee opening/closing procedures, register accuracy, pricing checks, and floor readiness.
Monitor sales floor and register zones to ensure replenishment, organization, and smooth customer flow.
Support weekly scheduling and assist with sales events, promotions, and in‑store activities.
Manage cash handling, reconciliation, and completion of required administrative tasks.
Leadership & People Duties
Train and onboard team members on POS, merchandising, loss prevention, and customer service.
Assist with hiring, coaching, performance feedback, and policy enforcement.
Support employee engagement through recognition and positive team culture.
Resolve escalated customer concerns to ensure strong service recovery.
Safety & Compliance Duties
Maintain cleanliness and housekeeping standards across all areas.
Ensure compliance with health, safety, and loss‑prevention procedures.
Report hazards, incidents, and policy concerns to leadership and HR.
Collaborate with management to maintain consistent operations and store standards.
What You Bring
3+ years of retail management experience.
Strong passion for retail and delivering great customer experiences.
Proven leadership and team‑building skills.
Exceptional customer service abilities.
Solid business acumen and problem‑solving skills.
High attention to detail.
Experience in thrift or second‑hand retail (an advantage)
Valid driver’s license and clean driver’s abstract
Physical Requirements and Work Environment
Ability to stand, walk, bend, reach, and use hands continuously throughout the shift; lift up to 50 lbs; and push/pull wheeled containers up to 500 lbs.
Exposure to dust, dirt, insects, garbage, and occasional rodents may occur during regular work activities.
Flexible availability for days, evenings, weekends, and holidays, with regular interaction with customers and the public.
Why You’ll Love Us
Competitive salary.
50% employee discount when you shop at Talize store.
100% Employer paid benefits + 3 weeks vacation time per annum.
Enjoy your birthday on us, with an extra paid day off.
Exciting growth opportunities in a rapidly expanding company.
A vibrant, inclusive culture where your voice matters.
A chance to be part of something bigger—reshaping retail while saving the planet.
Talize is an equal opportunity employer and is committed to fostering an inclusive and accessible environment, where all Team Members and customers feel valued, respected, and supported. We thank you for your interest in employment opportunities ase note, only the candidates who are selected for an interview will be contacted. Talize welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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