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Job Description & How to Apply Below
Join our winning culture and become part of our team of passionate and dynamic individuals in our journey to become the leader in the Canadian chocolate market. Our environment characterizes personal commitment, drive, initiative and entrepreneurial spirit, working together as one team to reach outstanding results. We encourage, recognize and reward innovation, personal initiative, leadership and accountability throughout the organization. We are recognized as a Great Place to Work so come and grow your career with us, it's a pretty sweet deal.
Assistant Store Manager
Location:
Oshawa Centre
Responsibilities
Assist with the management of the daily operations of the Lindt Chocolate Shop
Support the generation and growth of corporate sales
Uphold the values of exemplary customer service by modeling appropriate behaviours and establishing clear service standards
Monitor sales performance and labour requirements daily to maximize store profitability without compromising customer service
Assist with recruitment activities including interviewing and hiring Retail Sales Associates
Supervise store employees to maximize customer service, sales, and profitability
Support training on sales techniques and product knowledge
Order merchandise and supplies in a timely manner with a focus on inventory management and loss prevention
Reconcile daily cash with sales receipts and complete daily paperwork, payroll, accounting, and store administration tasks
Develop and apply in-depth knowledge of products and sales data to achieve sales targets while controlling expenses
Support ongoing performance management, including assisting with employee performance reviews
Maintain store merchandising presentation in line with company standards
Maintain high standards for cleanliness and food and product safety
Manage cash handling, inventory ordering, and related retail administrative duties
Requirements and Qualifications
Post‑secondary education
Minimum of five years of experience in retail sales, including management or supervisory experience
Experience in inventory control and order management
1 to 2 years of experience in a retail management role with 2 to 5 years of overall retail experience
Previous experience in merchandising or visual presentation
Ability to multitask and manage multiple priorities in a fast‑paced environment
Excellent customer service and sales skills
Strong oral and written communication skills
Strong computer proficiency in MS Office
Demonstrated ability to go above and beyond to deliver exceptional customer service
Passion for chocolate
Salary and Rewards Package
Standard hiring range: $47,000–$60,000 CAD per annum with a 10% performance‑based bonus. Salary may vary based on market location and job‑related factors.
Benefits
Health and Dental Plan
Retirement Savings Plan
Employee Assistance Program
Corporate Gym Discount Rates
Wellness Program
Chocolate!
Legal and Accommodation Notice
Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request.
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