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Job Description & How to Apply Below
Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives.
Key Responsibilities
Guide the daily operations of the store and activities of hourly associates to achieve excellent customer service and maximize sales.
Provide positive reinforcement to hourly associates to promote a high level of momentum and growth.
Conduct one‑on‑one and/or small group training presentations for Sales Associates on product knowledge, store activities, job duties, and established policies and procedures.
Assist in the completion of all documentation associated with applicants and new hires.
Display merchandise such as clothes, footwear, and accessories in windows, showcases, and on the sales floor to attract attention and promote sales.
Utilize customer service, training, educational tools, and communication to develop staff in relation to division goals.
Originate displays of merchandise or follow suggestions or schedules provided by the store management team.
Assist with staffing and labor cost control standards and effectively maintain them.
Attain proficiency with the point of sale system by acquiring system utilization skills; ensure integrity is maintained through attention to policy and procedure.
Complete any regular sales transactions involving cash, credit, checks, etc.
Assist in product flow from stockroom to sales floor on a fill‑in basis.
Monitor and maintain the sales floor fill‑in process.
Communicate product levels and assortments with management.
Communicate progress on assigned projects such as floor change‑outs, processing shipments, sales/markdown set‑ups.
Perform sales, customer service, merchandising within section, special order, cashiering, stock location, and related store upkeep support duties to maintain needed staff coverage and to lead by example.
Direct the performance of store upkeep duties.
Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
Ensure the highest level of adidas service is given to each customer.
Use selling techniques such as add‑on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
Utilize these techniques to train other employees.
Perform other duties as assigned by the Store Manager.
Knowledge,
Skills and Abilities
Possess the competencies relative to the position.
Apply common sense and understand instructions furnished in written, oral, or diagram form.
Deal with problems involving several concrete variables in standardized situations.
Use MS Word, Excel, Outlook, and a point of sale system.
Exercise good judgment and decision‑making skills.
Add, subtract, multiply, and divide in all units of measure.
Show excellent verbal and written communication skills.
Work a varied schedule including weekends, evenings and statutory holidays; and work overtime during peak sales periods such as Thanksgiving, Christmas, Easter, Mother’s Day, Father’s Day and Back‑to‑School.
Schedule and Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee occasionally is required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
Schedule flexibility is mandatory, as this position calls for evening, weekend, and holiday work.
Qualifications
Must have or be pursuing a high school diploma or general education degree (GED). Three to six months retail experience is preferred.
Health & Safety
Duties & Responsibilities
Keep workplaces safe and orderly.
Report all accidents, injuries, contraventions of the Act and unsafe conditions to the Supervisor/Manager.
Inspect immediate workplace daily and maintain to standards and report any hazards to Supervisor/Manager immediately.
Use and wear the personal protective equipment or clothing required by the…
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