Retail Service Team Member

Become part of Michaels in Oshawa, Ontario, as a Retail Service Team Member. Deliver exceptional service while helping customers enjoy their shopping experience.

As a Retail Service Team Member, you’ll assist shoppers, manage checkout procedures, and support stock handling to create an efficient store environment. This role encompasses educating customers on store programs and ensuring merchandise is well-presented and stocked. Your contribution will heavily influence customer satisfaction and store organization.

Key Responsibilities:

• Aid customers in shopping and product location

• Execute cash handling efficiently at checkout

• Participate in truck unloading and store recovery

• Engage customers on the Voice of Customer (VOC) survey

• Adhere to compliance and safety standards

Requirements:

• Experience in retail or customer service is preferred

• Ability to perform tasks requiring physical activity

• Skill in maintaining positive and respectful interactions

• Familiarity with standard retail procedures

• Motivation to align with Michaels’ values and vision

Embrace the opportunity to enhance customer service and retail excellence as a Team Member at Michaels.