Seasonal Retail Customer Service Associate

Deliver friendly customer service at Michaels in Pembroke, Ontario, while helping shoppers find products and providing fast, friendly checkout experiences.

This seasonal part-time Team Member position combines customer assistance, cash handling, merchandise recovery, and store operations. You will support Rewards and Private Label Credit Card enrollments, Voice of Customer surveys, and Omni channel services. The work also includes truck unloading, stocking, planograms, and Custom Framing cross-training.

• Help customers locate products and provide shopping solutions
• Execute checkout and cash handling standards
• Complete Rewards and Private Label Credit Card enrollments
• Support BOPIS, SFS, stocking, and truck unloading
• Maintain merchandise recovery, SISO, and AD set standards

• Retail or customer service experience preferred
• Ability to remain standing for long periods
• Ability to move throughout the store
• Ability to lift boxes and access high shelves
• Must be at least sixteen years old

Bring customer service, checkout, stocking, and merchandise recovery skills to Michaels’ seasonal Pembroke store team.