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Retail Customer Service Manager

Job in Port Perry, Oshawa, Ontario, Canada
Listing for: Walmart
Full Time position Listed on 2026-11-12

Job Description & How to Apply Below

Position: Retail Customer Service Manager Walmart
Location: Port Perry

Strengthen customer service at Walmart Canada by supporting associates, EAS processes, safety practices, and loyalty-focused front-end operations.
This Customer Service Manager role combines retail leadership with daily associate guidance and compliance responsibilities. You will support theft prevention, emergency readiness, cashier processes, and company initiatives while maintaining a positive front-end experience. The position is based at 1535 Highway 7A, Building A, Port Perry.

Key Responsibilities:

Ensure safe work practices and emergency procedures are followed
Support theft prevention and evacuation procedures
Verify cashiers deactivate merchandise correctly
Confirm greeters handle alarms appropriately and logs are completed
Support associates with systems and company procedures
Requirements:
Must be 16 or older
Availability for evenings, weekends, and holidays
Ability to respond to emergency codes and down registers
Ability to stand for extended periods and bend repeatedly
Ability to perform repetitive stocking, zoning, and organizing tasks
Develop retail leadership through Walmart Canada customer service, EAS support, associate training, safety, and front-end compliance responsibilities.
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