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Retail Operations Customer Service Supervisor

Job in Port Perry, Oshawa, Ontario, Canada
Listing for: Wal-Mart Canada Corp
Full Time position Listed on 2026-11-12
Job specializations:

Job Description & How to Apply Below

Location: Port Perry

Strengthen retail operations at Walmart Canada through transaction oversight, cash controls, associate training, and dependable customer support.
This Customer Service Manager role supports front-end performance and a positive shopping experience. You oversee registers, returns, exchanges, audits, cash levels, and transaction approvals. You also train associates on scanning accuracy, productivity standards, company programs, EAS processes, and safety requirements.

Key Responsibilities:

Prepare registers for daily opening and closing
Maintain front-end cash levels and complete audits
Correct transaction errors and provide required approvals
Train associates on systems and company procedures
Verify EAS processes and complete required logs
Requirements:
Be 16 years of age or older
Follow safe work practices and emergency procedures
Remain available for varied business-needs schedules
Maintain accuracy during high-volume retail workloads
Lift inventory, equipment, or supplies as required
Apply retail operations, cash management, compliance, and training capabilities as a Customer Service Manager at Walmart Canada.
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