Customer Service Loader

Position: RONA Customer Service Loader
Location: Whitby

Customer service and product loading define this RONA role, supporting shoppers with carts, vehicles, and welcoming assistance. Work independently in a fast-paced store environment.
As a RONA customer service team member, you will help create good customer experiences throughout the store. You will assist loading products, support checkout and customer service teams, and keep merchandise moving to appropriate departments. The role also includes staying informed about promotions and flyers while following loss prevention, health, and safety policies. Your work helps the store run smoothly and supports customers completing their projects.

Key Responsibilities:

Greet customers and ensure a good customer experience
Load products into customer carts or vehicles
Bring carts to customers needing assistance
Collect carts throughout the parking lot
Return merchandise to appropriate departments
Requirements:
Ability to work independently in a fast-paced environment
Ability to assist customer service and checkout teams
Awareness of promotions and flyers
Ability to follow loss prevention policies
Ability to follow workplace health and safety procedures
Support RONA customers through attentive service, product loading, cart collection, and dependable store assistance every day.