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Walmart Customer Service Manager

Job in Port Perry, Oshawa, Ontario, Canada
Listing for: Walmart Canada
Full Time position Listed on 2026-11-12

Job Description & How to Apply Below

Location: Port Perry

Lead Walmart Canada front end operations while building customer service and leadership skills at the Port Perry, Ontario location.
As Customer Service Manager, you support a positive shopping experience and customer loyalty through effective front end oversight. You guide associates, manage transactions, maintain operational standards, and promote company programs. This leadership role requires flexibility for evenings, weekends, and holidays based on business needs.

Key Responsibilities:

Monitor front end coverage, breaks, registers, and customer flow
Handle customer and associate concerns professionally
Train associates on systems, procedures, programs, and safety
Oversee purchases, returns, exchanges, approvals, and corrections
Complete register preparation, cash controls, audits, and EAS processes
Requirements:
Ability to follow safe work and emergency procedures
Availability for evenings, weekends, and holidays
Ability to stand, bend, and lift up to 50 pounds occasionally
Attention to detail during stocking, zoning, and organizing
Willingness to support Walmart programs and operational standards
Bring front end leadership, associate development, transaction oversight, and customer service expertise to Walmart Canada in Port Perry.
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