Retail Sales Associate Product Advisor

Product advice and accessory knowledge anchor this Retail Sales Associate role, where communication skills support informed customer decisions and sales.

Under the Retail Experience Lead, this position provides guidance throughout the store and builds lasting customer relationships. Duties include explaining product use and care, recommending specialized products or services, supporting displays and promotions, and maintaining accuracy in transactions, inventory, and procedures.

• Provide award-winning customer service and relationship building
• Recommend specialized products, accessories, and services
• Remind customers about upcoming events
• Ensure transaction, inventory, and procedure accuracy
• Partner with managers and employees to maximize store sales

• Strong knowledge of retail sales principles and techniques
• Excellent customer service and communication skills
• Ability to perform basic mathematical calculations
• High integrity, work ethic, and self-motivation
• Clear criminal record and Provincial Cannabis Certification

Use retail sales principles, product knowledge, and relationship-building skills to guide customers and support store performance.