Retail Cannabis Customer Service Associate

Customer service and accurate retail execution anchor this part-time Sales Associate role at Canna Cabana’s Courtice location in Oshawa, Ontario. Flexible shift work is required.

You will partner with management and employees to maximize store sales and in-store presence. Daily work includes maintaining merchandise knowledge, supporting inventory, displaying accessories, preparing purchases, and handling customer concerns with tact and diplomacy. Candidates need two to three years of retail sales and customer service experience, a Cann Sell license, a clean criminal background check, and availability for different locations.

First Aid certification is considered an asset.

• Partner with management and employees to maximize store sales
• Maintain inventory, replace used stock, and rotate current stock
• Support accessory merchandising, promotions, and merchandise displays
• Calm irate customers and confirm satisfactory resolution processes
• Follow company policies, procedures, and required standards

• Two to three years of retail sales experience
• Completed Cann Sell certification and clean criminal background check
• Passion for cannabis products and accessories
• Professional, mature, responsible, and hardworking approach
• Availability for weekends, holidays, nights, and different locations

Apply retail judgment, inventory accuracy, and professional customer service skills as a Canna Cabana Cannabis Sales Associate.