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Client Success Account Manager

Job in Oshawa, Ontario, L1G 0A1, Canada
Listing for: YuJa Inc.
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 50000 - 60000 CAD Yearly CAD 50000.00 60000.00 YEAR

Job Description & How to Apply Below

Drive client retention and growth at YuJa as an Account Manager, using relationship-building and sales skills in an office-based Canadian role.

This Account Manager supports post-sales success across YuJa’s cloud-based digital compliance and accessibility solutions. You will manage enterprise relationships, deliver onboarding and training, negotiate renewals, and identify product upgrade opportunities. The position requires client support experience, strong communication, and confidence with senior professionals.

Key Responsibilities:
  • Build enterprise relationships through tailored training and onboarding
  • Lead agreement renewals and manage contract changes
  • Upsell product enhancements, Add-ons, and Widgets
  • Prepare quotations for upgrades and additional services
  • Resolve technical issues and provide progress updates
Requirements:
  • One to three years of client or customer support experience
  • Strong sales and product value communication skills
  • Exceptional written and verbal communication abilities
  • Confidence engaging senior-level professionals
  • Strong organization, time management, and problem-solving skills

Apply client relationship, renewal, training, and sales expertise to grow customer success with YuJa’s solutions.

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