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Job Description & How to Apply Below
Join a world-class team in Oshawa ON, as a bilingual Health Claims Specialist! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “ World’s Best Workplaces ,” “ Best Company Culture ,” and “ Best Companies for Career Growth ” awards every year? Then a bilingual Health Claims Specialist position at Concentrix is the right place for you!
As a Health Claims Specialist (Bilingual: French / English), you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What You Will Do In This Role
As a bilingual Health Claims Specialist, you’ll:
Handle inbound claim requests (dental, drug, health and vision)
Manually adjudicating inbound claims
Retrieve approved reimbursement amounts and create settlements
Effectively close reimbursement requests in a timely manner
Your Qualifications
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our bilingual Health Claims Specialist, role include:
Must be at least 18 years of age or older
Must possess minimum High School Diploma or equivalent
Call Center experience is an asset
Claims processing experience Preferred
Minimum of 1 year customer service experience (retail, restaurant and or call center) Preferred
Ability to work in a fast-paced environment with extreme attention to detail and ownership
Advanced computer proficiency (including knowledge of windows-based applications)
Excellent written and verbal communications and typing skills required
Mandatory attendance throughout the training period required
Demonstrates excellent communication skills and ability to have critical conversations with individuals while maintaining a professional environment
Prioritizes work to meet multiple deliverables and deadlines
What’s In It For You
One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:
The base wage for this position is $25.71 (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.
Working hours Mon-Fri 9am-5pm EST
Paid training and lucrative employee referral program.
Daily Pay enrollment option to access pay "early," when you want it.
Health and…
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