Caseworker, Social Work

The Employment Caseworker is responsible for providing individualized supports to help job seekers overcome barriers and achieve their employment goals. The incumbent provides employment preparation, job coaching, workplace accommodation, onboarding, and retention supports while working collaboratively with clients, employers, and the employment services team.

Employment Type:

Full Time 37.5 hours/week, 1 - Year Fixed Term Contract with the opportunity for extension or permanent employment.
Compensation: $27.82/hour

Work Location:

15 Thickson Rd N, Whitby, ON : ON - On-site

Travel:
Occasional travel to other META or community locations may be required.

At META Employment Services, we believe employment can create meaningful change in people’s lives.

We are looking for an Employment Caseworker to join our Whitby team. In this role, you will work directly with job seekers who may be experiencing disabilities or other barriers to employment, helping them build confidence, prepare for opportunities, successfully transition into the workplace, and maintain employment.

This is a hands‑on position for someone who enjoys working directly with people, solving problems, and seeing the impact of their work.

As an Employment Caseworker, you will:

• Work collaboratively with clients and the employment services team to identify strengths, skills, employment goals, and strategies for success.
• Provide individualized employment preparation and job-search support, including resumes, cover letters, applications, mock interviews, and interview coaching.
• Facilitate employment-related workshops in both individual and group settings.
• Support clients throughout the recruitment and hiring process, including providing in-person interview support when appropriate.
• Help clients navigate program resources, computer equipment, assistive devices, and relevant community services.
• Provide job coaching and workplace support during onboarding, orientation, training, and the transition into employment.
• Help clients understand job duties, workplace expectations, safety requirements, policies, procedures, and appropriate workplace behaviours.
• Develop task analyses and individualized strategies to help clients learn and successfully perform their job responsibilities.
• Identify and support workplace accommodation needs in collaboration with the client, employer, and employment services team.
• Develop practical retention strategies to help clients maintain successful employment.
• Maintain regular contact with clients and employers and complete required follow-ups throughout employment and after service completion.
• Maintain accurate and timely case notes, client records, employment documentation, paystub information, and database entries.
• Liaise with employers, clients, META staff, and community partners to support successful employment outcomes.
• Support clients in developing transportation and mobility strategies where required.
• Represent META at job fairs, community events, speaking engagements, special projects, and professional or business networking opportunities.
• Perform other related duties as assigned by the Program Supervisor.

We are looking for someone who combines strong client-service skills with organization, resourcefulness, and a genuine commitment to helping people succeed.

You will ideally have:

• Post‑secondary education in social services, employment or career counselling, human services, or a related discipline.
• A minimum of two years of related experience supporting individuals with disabilities and/or complex barriers to employment.
• Knowledge of employment services and relevant federal, provincial, and municipal programs, services,…