Case Worker - HART Hub - Casual​/On-call

Position Title: Case Worker – HART Hub

Employment Status: Casual/On-call – Multiple Vacancies

Position Status: This is a Bargaining Unit position. All terms and conditions of the collective bargaining agreement apply.
This posting is for a new vacancy

Job Posting Deadline for Internal Candidates: November 6, 2026, at 5pm

Hours of

Work Schedule:

0 - 35 hours per week, Variable hours based on operational needs and availability. Shifts may include days, evenings, overnights and weekends.

Salary Range: $28.13 - $31.06/hour commensurate on skills and experience and plus participation in HOOPP

Hiring Manager: Manager, Hart Hub

Primary

Location:

HART Hub | Whitby, Ontario and this community based and flexibility across various Agency locations within Durham Region is needed.

Durham Community Health Centre (DCHC) is a registered charitable organization that provides integrated, accessible, and equitable community-based primary care, wellness services, and health education for Durham community members facing barriers to health and well-being.

DCHC offers equity-focused programs and services for priority populations, including Indigenous peoples, Black communities, 2

SLGBTQI+ community members, newcomers to Canada, seniors, and clients without a family doctor. This approach helps community members access both preventive care and care when they are ill.

Our interprofessional team includes physicians, nurse practitioners, nurses, counsellors, dietitians, outreach workers, medical secretaries, and administrative staff. Together, we place each client at the centre of care and respond to their needs through integrated clinical care, wellness supports, and health education.

This is an exciting time to join DCHC as we advance an energizing path toward greater impact in local health care. Guided by our Strategic Plan, Theory of Change, brand, client stories, and resources, we are diversifying, expanding, and strengthening how we serve the community.

HART Hub provides low-barrier, client-centred services to individuals experiencing homelessness and housing instability. Our approach is grounded in dignity, respect, trauma-informed practice, choice, and practical support.

As part of our expanding stabilization services, HART Hub will operate 13 stabilization units providing 24/7 accommodation and support for individuals who require a safe, stable environment while working toward longer-term housing and community stability.

We are seeking compassionate, reliable and skilled Case Workers to join our 24/7 stabilization team.

The Case Worker is a frontline member of the Stabilization Services team and plays a central role in supporting residents throughout their stay.

Working as part of a 24/7 team, Case Workers provide a consistent and welcoming presence within the stabilization program. They develop trusting relationships with residents, support day-to-day needs, identify emerging concerns, assist with service connections and contribute to individualized housing and stabilization plans.

This position is well suited to someone who understands that stability begins with relationship, safety, dignity and consistency
.

The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure residents receive coordinated support.

• Build respectful, professional and trusting relationships with residents.
• Provide consistent frontline support to residents within the stabilization units.
• Welcome new residents and assist with orientation to the program, expectations, services and available supports.
• Cond…