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Job Description & How to Apply Below
Level : MP5 $ 70-$95/hr INC
Duration : 24 Months
Hours of work: 35
Location : CHQ (Hybrid – 1 day office), 1908 Colonel Sam Drive, Oshawa
Job Overview
The Senior Service Now HR Developer is responsible for designing, developing, and implementing HR Service Delivery (HRSD) solutions on the Service Now platform, with a strong focus on Employee Center (EC) and integrations with systems like SAP Success Factors Employee Central. This role ensures seamless employee experiences by configuring HR workflows, portals, and lifecycle events while adhering to best practices and security standards.
Solution Design & Development
Configure and customize HRSD modules: HR Case Management, Lifecycle Events, Employee Center/Employee Center Pro, and HR Knowledge Management.
Develop self-service portals and widgets using HTML, CSS, AngularJS, Bootstrap, and Service Portal framework.
Integration
Integrate Service Now HRSD with Success Factors EC, Workday, or other HR systems using REST/SOAP APIs, Integration Hub, and MID Server.
Ensure accurate data exchange for job changes, onboarding/offboarding, and employee lifecycle events.
Security & Compliance
Configure role-based access controls and maintain data confidentiality for sensitive HR data.
Testing & Documentation
Conduct unit testing, UAT support, and maintain detailed technical documentation for configurations and integrations.
Work closely with HR stakeholders, IT teams, and platform architects to gather requirements and deliver scalable solutions.
Stay updated with Service Now releases and implement new features like Virtual Agent, AI Search, and Performance Analytics.
Qualifications
5+ years of Service Now development experience, with at least 3 years in HRSD and Employee Center.
Strong knowledge of Service Now platform architecture, HRSD data model, and portal development.
Hands‑on experience integrating Service Now with Success Factors EC or similar HR systems.
Service Now Certified System Administrator (CSA) - Must Have
Service Now HRSD Implementation Specialist (preferred) - Must Have
Excellent communication and stakeholder management
Strong problem‑solving and analytical skills.
Bachelor’s degree in Computer Science, Information Technology, or related field.
"Please note, this is a real and current job vacancy. Morson Edge does not use artificial intelligence to screen or select candidates."
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