Logistics Supervisor

Job Title: Logistics Supervisor (Contract) – 12 months

Location: Oshawa (1600 Thornton Road North)

About Us:

Welcome to Lactalis Canada! We’re proud to be Canada’s #1 branded dairy company and to be consistently recognized as one of the country’s top employers by Forbes. Our purpose is to enrich and nurture the lives of Canadians by offering the best of dairy from Canada’s favourite dairy brands like Cracker Barrel, Black Diamond, Balderson, Astro and Lactantia. In fact, our products can be found in over 90% of Canadian refrigerators in any given time.

As part of Lactalis Group, the world’s leading dairy company, we remain focused on innovation and quality and are seeking like-minded individuals to join us as we continue our growth journey.

About the opportunity:

Reporting to the DSD Operations Manager, the Logistics Supervisor oversees the dispatch functions and the third-party carriers. Monitor dairy product transportation to stores in accordance with company procedures and to meet the company KPIs'.

The attributes we are looking for:

• Monitor loads dispatched to drivers, supervise all routing modifications and equipment utilization. Supervise daily routes and schedule of shipments and deliveries.
• Planning of truck utilization and operations, monitor efficiencies in trailer saturation, utilization, reverse logistics, fuel consumption, repair & maintenance expense etc.
• Work with third party carriers to make sure drivers’ productivity reflect the hours worked.
• Planning in conjunction with Customer Service to meet customer needs.
• Communication and coordination with warehouses and suppliers
• Build and maintain positive work environment.
• Monitor all aspects of freight distribution and deliveries to customers under different transportation activities and reverse logistics.
• Measure, monitor and supervise third-party carriers and drivers’ tasks to ensure an optimal level of service to customers.
• Monitor carrier performance and assess service level, attend daily/weekly conference calls with all carriers to review their performance and discuss any issue related to drivers, customer deliveries, pick-ups, schedule changes, changes in business requirement, etc.
• Oversee inter-transfer shipment activities between Lactalis locations (Shuttle service)
• Maintain existing pool of fleet and monitor asset performance and utilization
• Liaise and collaborate internally with various stakeholders (route accounting, Customer service) to ensure a smooth operational logistics flow and implement an efficient and effective reverse logistics across DSD activities
• Continuously review and update logistics network activities to improve operational performance and to reduce cost
• Ensure accurate audits are performed and sign off is given for the Linehaul Carriers freight invoices. Accurate invoice audit and approval for third party carrier invoices through Invoicing portal.
• Monitor key performance indicators and cost factors impacting the operation
• Review and validate DSD transportation KPI and reports before submission to the management
• Maintain SOPs in place and update on a continuous basis depending on business requirement
• Ensure carriers compliance with the company policy and procedure regarding people safety and products quality
• Coordinate with management on executing action plan to resolve any issue on DSD activity as well as monitor the execution of these plans until the issue is fully resolved
• Participate in key transportation projects and support annual continuous improvement initiatives
• Provide front line support to management and escalate as needed
• Responsible for employee performance reviews and feedback.

What you will bring:

• College diploma, certificate or bachelor’s degree in Logistics operation or transportation field.
• At least 3 years of experience in logistics and transportation industry
• Demonstrate managerial and supervisor capabilities in developing strong coherent team
• Excellent decision-making skills to identify and resolve problems in a timely and effective manner
• Detail oriented & Excellent planning and organizational skills
• Excellent communication and interpersonal skills
• Good computer knowledge and skills especially with Excel, Word,…