Patient Services Representative
Listed on 2026-01-14
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Healthcare
Healthcare Administration, Medical Receptionist
Patient Services Representative
Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin! Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team‑first environment? If so, we’d love to meet you! At ENT Specialists of Wisconsin, we believe in more than just work—we believe in balance, support, and a culture where every employee feels heard and valued.
If you’re looking for a workplace where people genuinely care about each other and where your contributions matter, you’ve found it.
- Flexible working hours for better work‑life balance
- Autonomy in your role and the ability to make a real impact
- Growth opportunities and on‑the‑job training
- A relaxed, casual environment with supportive, friendly coworkers
- Fun company perks and a people‑first culture
- Deliver exceptional customer service—every interaction matters!
- Confirm online bookings and greet patients with warmth and professionalism
- Verify patient demographics and scan insurance cards/documents
- Answer incoming calls and assist patients with scheduling appointments
- Prep patient charts for upcoming visits
- Accurately enter and manage patient data in our EMR system
- Collaborate with the team through EMR, email, and Microsoft Teams
- A high school diploma or equivalent
- At least 1 year of experience in a customer service or office setting
- Availability for full‑time hours (40/week) M‑F
- Primary location(s):
Oshkosh Clinic - Willingness to occasionally travel to our other Fox Valley clinic locations to provide reception coverage
- Generous paid time off (starts accruing immediately!)
- Schedule flexibility that fits your life
- Comprehensive health care coverage (individual & family)
- Annual education allowance
- 401(K) retirement plan + year‑end profit sharing
- Company‑paid short‑ and long‑term disability coverage
- Paid holidays—including a personal “floating” holiday just for you
Compensation details: $17–21 per hour
If you’re looking to join a compassionate, dynamic team where people come first, apply today!
Seniority level:
Entry level
Employment type:
Full‑time
Job function:
Health Care Provider
Industries:
Hospitals and Health Care
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