Medical Care Coordinator

Patient Care Coordinator

Join a Supportive, Growing ENT Team! Ear, Nose & Throat Specialists of Wisconsin is one of the largest ENT practices in the state, serving patients across Appleton, Neenah, and Oshkosh. We're proud of our supportive, collaborative, and people-first culture, where employees are truly valued, heard, and encouraged to grow. If you're organized, detail-oriented, and thrive in a fast-paced healthcare environment, this could be the perfect opportunity for you!

Why You'll Love Working Here Our team enjoys a welcoming workplace with:

• Growth and advancement opportunities
• On-the-job training and support
• Casual work attire and a relaxed atmosphere
• Flexible working hours
• Regular social and team-building events
• Safe, employee-centered environment
• Company perks and a positive team culture

Position Overview As a Patient Care Coordinator, you'll play an essential role in ensuring patients receive timely, well-coordinated care. You'll work closely with providers, patients, hospitals, and outside facilities to schedule procedures and manage the details that make everything run smoothly.
Key Responsibilities

• Coordinate and schedule in-office and off-site procedures
• Communicate with patients, providers, and outside facilities to ensure everyone is informed
• Schedule with outside vendors, providers, and hospitals as needed
• Maintain provider schedules within the EMR system
• Prepare and send required documentation prior to procedure dates
• Obtain prior authorizations for applicable procedures
• Coordinate pre-op and post-op appointments
• Ensure patient accounts and scheduling details are accurate

Required Skills & Qualifications

• Strong ability to work collaboratively with leadership, staff, and providers
• Excellent verbal and written communication skills
• Exceptional organizational and multitasking abilities
• Proficiency in Microsoft Office Suite
• High school diploma or equivalent required
• Minimum of 2 years of experience in a medical office or clinic setting
• Availability of 30-40 hours per week
• Primary location:
  Oshkosh

Physical Requirements

• Prolonged sitting and computer work with high phone volume
• Light to moderate lifting may be required
• Ability to travel between clinic locations as needed

Benefits That Support You We offer a competitive benefits package, including:

• Generous paid time off, accrued immediately
• Flexible scheduling
• Individual and family health insurance options
• Education allowance
• 401(k) tax-sheltered annuity plan with year-end profit sharing
• Company-paid short- and long-term disability coverage
• Holiday pay plus a personal floating holiday

Ready to Make a Difference? If you're looking for a role where you can build your career, enjoy flexibility, and be part of a team that truly values its employees, we'd love to hear from you.
Apply today and join a workplace where employees matter most!

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