UKG WFM Configuration Analyst

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win—adapting quickly in an ever changing world—and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world‑class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit  Linked In Instagram Glassdoor Facebook You Tube.

This is a hybrid role in either Oshkosh, WI or Deerfield, IL

The HRIS Analyst is a member of the HRIS (Human Resources Information Systems) team within the Amcor Shared Services department under Human Resources. The primary responsibility of this role is to enhance and maintain HCM Systems (primarily UKG) that support HR process and functions for HR, Benefits, Compensation, Performance, Talent Acquisition, Learning, Payroll, and Time & Absence. You will partner with COE's and Business Leaders from HR, Finance, IT, and others to ensure operational efficiency and to drive new solutions that support business goals and objectives.

The HRIS Analyst will manage more complex data, including data integrity checks and advanced data manipulation, create advanced custom reports, identify trends and provide insight to HR and management, participate in HRIS projects including system implementations, update and process improvements, provide advanced support and user training, resolve escalated issues, assist in configuring and customizing the HRIS to meet business needs, and execute testing while adhering to audit and compliance requirements to ensure Amcor solutions are governed appropriately.

• Act as a Subject Matter Expert in UKG Pro—Workforce Management
• Provides day‑to‑day support of HR Systems, troubleshooting and resolving complex tier 2 issues in functional area via Service Now tickets
• Maintain and support UKG configuration based on business requirements
• Partners with COE's, HR Partners and other functions to understand current and future business needs
• Gather and document business requirements and processes
• Design, analyze, configure, test, and document HR solutions
• Participate in the review, analysis, implementation, and testing of UKG software releases for a given functional area
• Understand and communicate UKG roadmaps for a given functional area
• Support HR Technology initiatives by gathering requirements, configuration, report builds, testing, training, and documentation
• Creates reports and dashboards
• Understands UKG security
• Delivers service levels consistent with agreed upon service level agreements and quality measures
• Ensures appropriate audit and compliance levels are met
• Work with the HR Community to share and provide best practices, tips, and advice
• Ability to work on multiple projects, deadlines at the same time
• Provide assistance to HRIS Specialists
• Leverages software communities, personal networks, and external vendors to research best practices, solutions, issue resolutions, and ideas
• Aware of current HR Technology trends

• Strong customer service skills
• Collaboration and influence
• Advanced problem solving skills
• Project management experience
• Results and detail oriented
• Strong Written and oral communication skills
• Good understanding of HR processes
• Process and system knowledge

• 2 to 6 years of HRIS (UKG) work experience
• UKG Pro experience a plus
• Experience in a complex, manufacturing, multiple employee…