ServiceNow Lead Developer

Service Now Lead Developer

Preferred Locations:
Oshkosh, WI 54301 | Frederick, MD 21701 (locals preferred), Hybrid:
Monday-Wednesday onsite/week, Thursday-Friday remote/week. Also Open to:
McConnellsburg, PA 17233 | Hagerstown, MD 21740. Relocation:
Assistance available for Oshkosh, WI. Base Salary Range: $100-115k/annually. Duration: FTE.

Our client, a leading organization in the specialty vehicle and equipment manufacturing industry, is seeking a Service Now Lead Developer to join their team. You will lead the design, development, and optimization of a mature Service Now platform, collaborating with business stakeholders to deliver scalable, secure, and innovative solutions.

• Design, develop, and implement Service Now solutions aligned to business needs (ITSM/ITOM, automation, AI).
• Lead platform enhancements: semi-annual upgrades, new features, and performance optimizations.
• Drive automation and AI (Now Assist, virtual agents, self-service workflows) and reduce help desk load.
• Own key initiatives including SAM Pro (Software Asset Management Professional) module deployment and automating common IT tasks (password resets, etc).
• Build robust integrations (REST, SOAP, JSON, APIs) and partner across ITOM/ITAM/CMDB for discovery and asset mgmt.
• Provide operational support: incident response, root cause analysis, long-term fixes; document designs and configs.
• Act as a change agent, present, educate, and showcase design impacts; champion process optimization and ROI.

• 5+ years Service Now development/implementation; 8+ years overall development preferred.
• Deep experience with ITSM, ITOM, CMDB, discovery, and complex customizations in a mature environment.
• Experience with automation tools (Now Assist, virtual agents, self-service) highly valued.
• Excellent communication, stakeholder alignment, strategic thinking; self-starter with initiative and problem-solving.
• Comfortable in a fast-paced, distributed team; collaborates across locations and functions.

• Competitive pay.
• Hybrid flexibility + relocation assistance to Oshkosh, WI.
• Opportunity to lead innovation on a mission-critical, enterprise Service Now platform.
• Growth pathways within a large DT org, scale your skills or move across roles over time.
• Culture driven by customer commitment, flexibility, achievement, and forward-thinking.

• Medical and Prescription Drug Plans
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a Recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

The base salary range for this position minimum to maximum USD listed in this job posting is dependent upon knowledge, skill, and ability.

About Us:

Experis is a global leader in IT professional resourcing, permanent recruitment, project solutions and managed services specializing in Business Transformation, Cloud and Infrastructure, Cybersecurity, Digital Workspace and Enterprise Applications.

Manpower Group® is an equal opportunity affirmative action workplace. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy, age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, or any other legally protected status.