Business Systems Analyst III

Current Employees:
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Business Systems Analyst III

Academic Staff

Regular

Business Systems Analyst III

The Business Analyst serves as the primary liaison betweenUW-Oshkosh functional offices and the UW System People Soft development team, ensuring that institutional business needs are clearly understood, documented, and effectively addressed. This position plays a critical role in maintaining the operational integrity of the People Soft Campus Solutions student information system by combining knowledge of university business processes withthe technical communication skills necessary to bridge functional and development teams.

The Business Analyst partners with staff in key functional areas including the Registrar, Financial Aid, Student Accounts, and Admissions to support day-to-day People Soft operations, coordinate system updates, and manage the lifecycle of development requests.

The position requires a strong understanding of higher education administrative processes, experience with enterprise systems, andthe ability to translate complex business requirements into clear,actionable documentation for technical teams.

This role is responsible for preparing functional staff forPeople

Soft updates and PUM releases, troubleshooting issues relatedto system workflows and third-party integrations, authoring design documents for new development requests, and coordinating unit andsystem testing efforts. The Business Analyst also serves as a firstpoint of contact for functional users experiencing system issues,providing triage and escalation support before engaging the development team.

• Develops and assesses opportunities for new unit staff training opportunities
• Serves as a project lead for lower level IT staff providing guidance on specific project goals, outcomes, and technological components
• Provides advanced procedural and technical guidance to unitstaff regarding technology usage and management
• Performs complex data analyses and reporting
• Designs, develops, and implements complex data reporting and business intelligence systems
• Provides guidance to lower level staff in the design,development, and implementation of data reporting and business intelligence systems
• Makes recommendations in the selection of technology solutions to align with business strategies
• Provides direction for the mapping of business processes using advanced process-mapping methodologies
• Serves as a subject matter expert to institutional and unit leadership on critical technology issues

Information Technology

Starting at $95,000 commensurate with experience

• Three or more years of experience in a business analyst or functional analyst role supporting enterprise administrative systems in a complex organizational environment
• Demonstrated experience gathering and documenting business requirements and translating them into functional specifications ordesign documents for technical teams
• Experience supporting or coordinating system testing, includingunit and system testing activities
• Strong written and verbal communication skills, with the ability to communicate effectively with both technical andnon-technical audiences
• Experience troubleshooting issues within enterprise application workflows or system integrations

• Experience working in a higher education environment with student information or administrative ERP systems (People Soft Campus  Solutions, Banner, Workday Student, Ellucian, orsimilar)
• Familiarity with People Soft Campus Solutions in any functional area (Registrar,…