Manager Oshkosh Outlets

V&J Foods, Inc. is seeking an experienced, results-driven Store Manager to oversee the daily operations of our dual-branded Auntie Anne’s and Cinnabon location at Oshkosh Outlets in Oshkosh, Wisconsin.

The Store Manager is responsible for the overall performance, profitability, operational excellence, and customer experience of the location. This individual will lead all aspects of store operations, including employee management, sales growth, labor management, inventory control, food safety, product quality, and compliance with company and franchisor standards.

As the primary leader of the location, the Store Manager must demonstrate strong business judgment, effective communication, personal accountability, and the ability to develop a high-performing team.

The successful candidate will understand that operating two nationally recognized brands requires careful attention to operational efficiency, consistent execution, and delivering exceptional guest experiences.

Essential Duties and Responsibilities
1. Store Operations and Leadership Direct and supervise daily operations of both Auntie Anne’s and Cinnabon.

Ensure the store opens and closes according to established operating hours and company procedures.

Maintain operational readiness, cleanliness, organization, and product availability throughout all shifts.

Execute opening, mid-shift, and closing checklists.

Ensure compliance with operational procedures and brand-specific standards.

Maintain appropriate staffing and production levels based on traffic, sales trends, and seasonal demand.

Identify operational deficiencies and implement corrective action plans.

Maintain equipment in proper working condition and coordinate necessary maintenance.

Communicate operational challenges, maintenance concerns, and business opportunities to senior leadership.

Maintain an active presence on the sales floor, particularly during peak operating periods.
2. Financial Management and Profitability The Store Manager is directly accountable for managing the controllable financial performance of the location.

Responsibilities include:

Achieve established daily, weekly, monthly, and annual sales goals.

Manage labor expenses according to approved company targets.

Monitor food costs, waste, and inventory usage to maintain profitability.

Review sales performance against prior-year results and company budgets.

Identify opportunities to increase transactions, average ticket value, and overall profitability.

Ensure accurate cash handling, register reconciliation, deposits, and financial reporting.

Review and explain financial variances to district and corporate leadership.

Implement cost-saving strategies without compromising product quality or customer satisfaction.

Maintain accurate records of refunds, discounts, voids, and employee transactions.

Execute local marketing initiatives and promotional programs to increase revenue.
3. Employee Recruitment, Training, and Development Recruit, interview, and recommend qualified candidates for employment.

Train new employees on both Auntie Anne’s and Cinnabon operating procedures.

Develop employee schedules based on forecasted sales, staffing requirements, and labor budgets.

Ensure accurate employee timekeeping and timely payroll submissions.

Provide ongoing coaching, performance feedback, and employee development.

Conduct regular team meetings to communicate goals, expectations, and operational updates.

Establish clear expectations for attendance, punctuality, productivity, and professionalism.

Address employee performance concerns through appropriate coaching and disciplinary procedures.

Develop shift leaders capable of independently managing daily operations.

Promote cross-training to ensure employees can support both brands.

Maintain a…